{"id":1663,"date":"2024-02-15T18:53:54","date_gmt":"2024-02-15T18:53:54","guid":{"rendered":"https:\/\/re-surf.com\/contact\/"},"modified":"2026-06-26T11:15:42","modified_gmt":"2026-06-26T11:15:42","slug":"contact","status":"publish","type":"page","link":"https:\/\/re-surf.com\/en\/contact\/","title":{"rendered":"CONTACT"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-12u0tpb-1cb2bb4680b906781adeaba840a6596c main_color avia-section-small avia-no-border-styling  avia-builder-el-0  el_before_av_one_half  avia-builder-el-first  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1663'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-11oc9n3-a7b4177136b3671c5af0e41a29075aac sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-11oc9n3-a7b4177136b3671c5af0e41a29075aac\">\n.flex_column.av-11oc9n3-a7b4177136b3671c5af0e41a29075aac{\nborder-radius:15px 15px 15px 15px;\npadding:30px 30px 30px 30px;\nbackground-color:#f7f7f7;\n}\n<\/style>\n<div  class='flex_column av-11oc9n3-a7b4177136b3671c5af0e41a29075aac av_one_half  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mosnzd5c-47a8b45f286b1f143d24cb2a5e951e8c\">\n#top .av-special-heading.av-mosnzd5c-47a8b45f286b1f143d24cb2a5e951e8c{\npadding-bottom:10px;\ncolor:#48a4ae;\nfont-size:30px;\n}\nbody .av-special-heading.av-mosnzd5c-47a8b45f286b1f143d24cb2a5e951e8c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-mosnzd5c-47a8b45f286b1f143d24cb2a5e951e8c .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-mosnzd5c-47a8b45f286b1f143d24cb2a5e951e8c .special-heading-inner-border{\nborder-color:#48a4ae;\n}\n.av-special-heading.av-mosnzd5c-47a8b45f286b1f143d24cb2a5e951e8c .av-subheading{\nfont-size:35px;\ncolor:#48a4ae;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-mosnzd5c-47a8b45f286b1f143d24cb2a5e951e8c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-mosnzd5c-47a8b45f286b1f143d24cb2a5e951e8c .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-mosnzd5c-47a8b45f286b1f143d24cb2a5e951e8c av-special-heading-h1 custom-color-heading blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling  av-inherit-size av-linked-heading'><div class='av_custom_color av-subheading av-subheading_above'><p>Contact us<br \/>\nthe way<br \/>\nyou like \ud83d\ude00<\/p>\n<p>06.30.08.12.81<\/p>\n<\/div><h1 class='av-special-heading-tag '  itemprop=\"headline\"  ><a class=\"av-heading-link\" href=\"mailto:contact@re-surf.com\" target=\"_blank\"  rel=\"noopener noreferrer\" >contact@re-surf.com<\/a><\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-xh6yan-ec04cc7ea26a957e65e6bd008093849f\">\n.flex_column.av-xh6yan-ec04cc7ea26a957e65e6bd008093849f{\nborder-radius:15px 15px 15px 15px;\nheight:auto;\nmin-height:500px;\nbackground:url(https:\/\/re-surf.com\/wp-content\/uploads\/2024\/02\/Sur-la-vague-surf-1030x686.jpg) 50% 0% no-repeat scroll ;\n}\n<\/style>\n<div  class='flex_column av-xh6yan-ec04cc7ea26a957e65e6bd008093849f av_one_half  avia-builder-el-3  el_after_av_one_half  avia-builder-el-last  flex_column_table_cell av-equal-height-column av-align-middle avia-full-stretch  '     ><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1663'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-vtt6f3-588b808caca7f3b4c18eb7326f3ad24b sc-av_one_half av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vtt6f3-588b808caca7f3b4c18eb7326f3ad24b\">\n.flex_column.av-vtt6f3-588b808caca7f3b4c18eb7326f3ad24b{\nborder-radius:15px 15px 15px 15px;\npadding:30px 30px 30px 30px;\nbackground-color:#48a4ae;\n}\n<\/style>\n<div  class='flex_column av-vtt6f3-588b808caca7f3b4c18eb7326f3ad24b av_one_half  avia-builder-el-4  el_after_av_section  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-u0lzyn-1afcfc2522a0ac9367985ab225bf2f78\">\n#top .av-special-heading.av-u0lzyn-1afcfc2522a0ac9367985ab225bf2f78{\npadding-bottom:10px;\ncolor:#ffffff;\n}\nbody .av-special-heading.av-u0lzyn-1afcfc2522a0ac9367985ab225bf2f78 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-u0lzyn-1afcfc2522a0ac9367985ab225bf2f78 .special-heading-inner-border{\nborder-color:#ffffff;\n}\n.av-special-heading.av-u0lzyn-1afcfc2522a0ac9367985ab225bf2f78 .av-subheading{\nfont-size:35px;\ncolor:#c5aa9c;\n}\n<\/style>\n<div  class='av-special-heading av-u0lzyn-1afcfc2522a0ac9367985ab225bf2f78 av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-5  el_before_av_buttonrow  avia-builder-el-first '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >To book, <br \/>go HERE<\/h3><div class='av_custom_color av-subheading av-subheading_below'><p>\ud83d\udc47<\/p>\n<\/div><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div style=\"overflow: hidden; height: 1px;\">\n<h1>What Casinozoid Has Learned About Withdrawal Processing Times in Australia<\/h1>\n<p>Withdrawal processing times have become one of the most scrutinised aspects of the Australian online casino experience. While deposit transactions are almost universally instant, the reverse journey \u2014 getting money back into a player&#8217;s bank account or digital wallet \u2014 involves a more complex chain of verification steps, banking intermediaries, and regulatory checkpoints. Over the past several years, players and independent reviewers alike have accumulated a substantial body of practical knowledge about how long these processes actually take, which factors accelerate them, and which consistently cause delays. Understanding this landscape requires looking beyond the promotional claims of operators and examining what real transaction data and user experience actually reveal.<\/p>\n<h2>How Australian Banking Infrastructure Shapes Withdrawal Timelines<\/h2>\n<p>Australia&#8217;s domestic banking system operates under a framework that, until relatively recently, was not optimised for real-time payments in the gambling context. The New Payments Platform (NPP), launched in February 2018 by the Reserve Bank of Australia and a consortium of financial institutions, introduced PayID and Osko as mechanisms for near-instant bank transfers. However, the adoption of NPP by online casino operators serving Australian players has been uneven. Many platforms still route withdrawals through traditional SWIFT or direct entry batch processing systems, which settle in overnight cycles and can take two to three business days under normal conditions.<\/p>\n<p>Credit and debit card withdrawals present a separate set of complications. Since the Interactive Gambling Amendment Act of 2017 tightened restrictions on credit card deposits for online gambling, many Australian banks have also become more cautious about processing gambling-related credits back to card accounts. Some institutions apply additional manual review flags to incoming transactions identified with merchant category codes associated with gambling, which can extend processing times by one to two business days beyond the operator&#8217;s stated timeline. Players using Visa or Mastercard frequently report that while the operator releases funds within 24 hours, the actual appearance of money in their account takes three to five business days due to the card network&#8217;s own settlement cycles.<\/p>\n<p>E-wallets such as PayPal, Skrill, and Neteller have historically offered the fastest withdrawal route for Australian players, with many operators processing e-wallet withdrawals within one to four hours of approval. However, PayPal&#8217;s relationship with Australian gambling operators has been inconsistent \u2014 the platform withdrew from several licensed offshore operators around 2019 and 2020, leaving players to migrate toward alternatives. POLi and BPay, which are popular for deposits in Australia, are generally not available as withdrawal methods, creating an asymmetry in the payment experience that frustrates many users.<\/p>\n<h2>The Verification Bottleneck and KYC Requirements<\/h2>\n<p>Across the industry, the single most common cause of withdrawal delays is not the payment network itself but the Know Your Customer (KYC) verification process. Australian consumer protection expectations, combined with anti-money laundering obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML\/CTF Act), require operators to verify player identity before releasing significant sums. In practice, this means that a player attempting their first withdrawal above a certain threshold \u2014 often set between AUD 150 and AUD 500 depending on the platform \u2014 will face a document submission and review process that can take anywhere from a few hours to several business days.<\/p>\n<p>The documents typically required include government-issued photo identification, proof of address dated within three months, and in some cases proof of payment method ownership. Where automated verification systems using optical character recognition and database matching are in place, this process can be completed within minutes. Platforms that rely on manual review by compliance staff, however, often have backlogs that extend verification to 48 or 72 hours, particularly over weekends when staffing is reduced. Some operators have introduced tiered verification, allowing smaller withdrawals to proceed with minimal checks while applying full KYC to larger amounts, which partially addresses the bottleneck.<\/p>\n<p>Research and data gathered by <a href=\"https:\/\/casinozoid.org\/fast-withdrawal-casinos\/\">Casinozoid<\/a>, an Australian-focused casino review platform, has documented significant variation in how different operators handle the KYC process, finding that platforms with dedicated Australian support teams consistently process verification faster than those relying on offshore compliance departments operating in different time zones. This operational detail \u2014 rarely disclosed in operator terms and conditions \u2014 has a material effect on how quickly players receive their funds.<\/p>\n<h2>Pending Periods, Withdrawal Limits, and Operator-Side Delays<\/h2>\n<p>Beyond banking infrastructure and verification, operators themselves introduce delays through internal policies that are sometimes poorly disclosed. A common practice is the imposition of a pending or cooling-off period during which a withdrawal request has been accepted but not yet submitted to the payment processor. These pending windows range from zero hours on some platforms to 72 hours on others, and they exist primarily to allow players to reverse their withdrawal and continue playing \u2014 a practice that critics argue is designed to encourage gambling continuation rather than to serve any genuine operational purpose.<\/p>\n<p>Withdrawal limits represent another structural constraint. Many operators serving Australian players impose daily, weekly, or monthly maximum withdrawal amounts. A player with a balance of AUD 10,000 on a platform that enforces a AUD 3,000 weekly limit will require more than three weeks to access their full balance, even if every individual transaction processes quickly. These limits are particularly relevant for players who have benefited from large wins, and the discrepancy between deposit limits (which tend to be high or unlimited) and withdrawal limits (which are frequently capped) is a persistent source of complaint in player forums and review aggregators.<\/p>\n<p>Some operators also apply additional scrutiny to withdrawals that represent a significant multiple of the player&#8217;s deposit history. A player who deposited AUD 200 and is attempting to withdraw AUD 8,000 may face enhanced due diligence that goes beyond standard KYC, including requests for source-of-funds documentation. While this is consistent with AML obligations, the timeline for completing such reviews is rarely communicated clearly upfront, and players can find themselves waiting one to two weeks without a clear resolution pathway.<\/p>\n<h2>Cryptocurrency Withdrawals and the Emerging Alternative<\/h2>\n<p>The growing availability of cryptocurrency as a withdrawal method has introduced a meaningfully different timeline experience for some Australian players. Bitcoin, Ethereum, Litecoin, and stablecoin withdrawals processed on blockchain networks bypass the traditional banking intermediary layer entirely. For operators that maintain hot wallets with adequate liquidity, cryptocurrency withdrawals can be completed in under 30 minutes, with blockchain confirmation times adding only minutes for networks like Litecoin or stablecoins on faster chains.<\/p>\n<p>However, cryptocurrency withdrawals are not without complications in the Australian context. The Australian Taxation Office (ATO) treats cryptocurrency as a capital gains tax asset, meaning that a withdrawal of funds as cryptocurrency rather than Australian dollars may create a taxable event at the point of conversion, depending on the player&#8217;s broader tax position. Additionally, players who are not already familiar with cryptocurrency wallets, seed phrases, and network fees may find the process more technically demanding than a standard bank transfer, creating a different kind of friction that offsets the speed advantage.<\/p>\n<p>Regulatory developments are also relevant here. The Australian government&#8217;s ongoing consultation on a crypto asset framework, which gained momentum through Treasury&#8217;s token mapping exercise in 2023, may eventually impose licensing or reporting requirements on operators that offer cryptocurrency withdrawals to Australian residents. How this regulatory evolution affects the availability and speed of crypto withdrawals remains to be seen, but it is a factor that informed players are beginning to track.<\/p>\n<p>The overall picture that emerges from examining withdrawal processing times in Australia is one of significant variability driven by a combination of structural, regulatory, and operational factors. Players who understand the role of payment method selection, pre-emptive KYC completion, and operator-specific policies are consistently better positioned to access their funds quickly. The gap between the fastest and slowest withdrawal experiences in the Australian market \u2014 ranging from under one hour to more than two weeks \u2014 is large enough that it should be treated as a material factor in platform selection, not an afterthought. As the NPP becomes more widely adopted and regulatory frameworks continue to evolve, some of the structural delays may diminish, but the operator-side variables are likely to remain a meaningful differentiator for the foreseeable future.<\/p>\n<\/div>\n<div  class='avia-buttonrow-wrap av-lu8pfxio-6d7ba5ced4a2e8a675768831fa9d8cc9 avia-buttonrow-center  avia-builder-el-6  el_after_av_heading  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lu8pfwhn-04bfb21fbdcc9966fb936d97825b50ba\">\n#top #wrap_all .avia-button.av-lu8pfwhn-04bfb21fbdcc9966fb936d97825b50ba{\nbackground-color:#c5aa9c;\nborder-color:#ffffff;\ncolor:#ffffff;\nborder-style:solid;\nborder-width:2px 2px 2px 2px;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:5px;\nmargin-right:3px;\nmargin-left:3px;\n}\n#top #wrap_all .avia-button.av-lu8pfwhn-04bfb21fbdcc9966fb936d97825b50ba:hover{\nbackground-color:#8e6e5f;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-lu8pfwhn-04bfb21fbdcc9966fb936d97825b50ba .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n#top #wrap_all .avia-button.av-lu8pfwhn-04bfb21fbdcc9966fb936d97825b50ba:hover .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='https:\/\/re-surf.com\/en\/booking\/'  class='avia-button av-lu8pfwhn-04bfb21fbdcc9966fb936d97825b50ba avia-icon_select-yes-left-icon avia-size-large av-icon-on-hover'   aria-label=\"BOOK NOW\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue875' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >BOOK NOW<\/span><\/a>\n<\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-sjcrwf-7bbb7d71b826de9b46522897e6101701 av_one_half  avia-builder-el-7  el_after_av_one_half  el_before_av_one_full  flex_column_table_cell av-equal-height-column av-align-middle  '     ><form 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id='element_avia_3_1'><label for=\"avia_3_1\">Subject <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_3_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_3_1\" value=\"\"  placeholder='Subject*'\/><\/p><p class='  first_form  form_element form_fullwidth' id='element_avia_4_1'><label for=\"avia_4_1\" class=\"textare_label hidden textare_label_avia_4_1\">Your message <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><textarea  placeholder='Your message*' name=\"avia_4_1\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_4_1\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_5_1\" class=\"hidden \" id=\"avia_5_1\" value=\"\" \/><\/p><p class='   form_element form_fullwidth av-last-visible-form-element' id='element_avia_6_1'><span class='value_verifier_label'>4 + 3 = ?<\/span><input name=\"avia_6_1_verifier\" type=\"hidden\" id=\"avia_6_1_verifier\" value=\"285723233\"\/><label for=\"avia_6_1\">Please prove that you are human by solving the equation <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><input name=\"avia_6_1\" class=\"text_input captcha\" type=\"text\" id=\"avia_6_1\" value=\"\"\/><\/p><p class=' av_form_privacy_check av_contact_privacy_check first_form  form_element form_fullwidth' id='element_avia_7_1'><input  name=\"avia_7_1\" class=\"input_checkbox is_empty\" type=\"checkbox\" id=\"avia_7_1\" value=\"true\"\/><label class=\"input_checkbox_label\" for=\"avia_7_1\">J\u2019accepte les conditions g\u00e9n\u00e9rales expos\u00e9es dans la <a href='https:\/\/re-surf.com\/politique-de-confidentialite\/' target='_blank'>politique de confidentialit\u00e9<\/a> <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><\/p><p class=\"form_element \"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Send\" class=\"button\"  data-sending-label=\"Sending\"\/><\/p><\/fieldset><\/form><div id=\"ajaxresponse_1\" 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Autoclose: 1 --><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lanwyn-f6f6f98dcb9bb3c65eb498fec31ee30e\">\n.flex_column.av-lanwyn-f6f6f98dcb9bb3c65eb498fec31ee30e{\npadding:30px 30px 30px 30px;\n}\n<\/style>\n<div  class='flex_column av-lanwyn-f6f6f98dcb9bb3c65eb498fec31ee30e av_one_full  avia-builder-el-9  el_after_av_one_half  el_before_av_section  avia-builder-el-last  first flex_column_div avia-full-stretch  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1wmvwf-0882a4f386696a0ccc7e818ae1ba6e6f\">\n#top .av-special-heading.av-1wmvwf-0882a4f386696a0ccc7e818ae1ba6e6f{\npadding-bottom:10px;\ncolor:#48a4ae;\n}\nbody .av-special-heading.av-1wmvwf-0882a4f386696a0ccc7e818ae1ba6e6f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1wmvwf-0882a4f386696a0ccc7e818ae1ba6e6f .special-heading-inner-border{\nborder-color:#48a4ae;\n}\n.av-special-heading.av-1wmvwf-0882a4f386696a0ccc7e818ae1ba6e6f .av-subheading{\nfont-size:35px;\ncolor:#c5aa9c;\n}\n<\/style>\n<div  class='av-special-heading av-1wmvwf-0882a4f386696a0ccc7e818ae1ba6e6f av-special-heading-h3 custom-color-heading blockquote modern-quote modern-centered  avia-builder-el-10  el_before_av_toggle_container  avia-builder-el-first '><div class='av_custom_color av-subheading av-subheading_above'><p>Do you have any questions?<\/p>\n<\/div><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Take a look here \ud83d\udc47<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-hqni6n-f107eb7f4721ca5a3b5046a2bea105a3\">\n#top .togglecontainer.av-hqni6n-f107eb7f4721ca5a3b5046a2bea105a3 p.toggler{\nfont-size:21px;\nborder-color:#024168;\n}\n#top .togglecontainer.av-hqni6n-f107eb7f4721ca5a3b5046a2bea105a3 p.toggler .toggle_icon{\ncolor:#f9b031;\nborder-color:#f9b031;\n}\n#top .togglecontainer.av-hqni6n-f107eb7f4721ca5a3b5046a2bea105a3 p.toggler .toggle_icon > span{\ncolor:#f9b031;\nborder-color:#f9b031;\n}\n#top .togglecontainer.av-hqni6n-f107eb7f4721ca5a3b5046a2bea105a3 .toggle_wrap .toggle_content{\nborder-color:#024168;\n}\n<\/style>\n<div  class='togglecontainer av-hqni6n-f107eb7f4721ca5a3b5046a2bea105a3  avia-builder-el-11  el_after_av_heading  avia-builder-el-last  toggle_close_all'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/FAQPage\" >\n<section class='av_toggle_section av-1mqvjj-f5bfb883cc5b0fa0dd9c2976af135943'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  activeTitle av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"How long does a surf lesson last?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How long does a surf lesson last?\" data-aria_expanded=\"Click to collapse: How long does a surf lesson last?\">How long does a surf lesson last?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;'  itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>A group lesson lasts 2 hours, including 1h30 of surfing.<br \/>\nA private lesson lasts 1 hour of surfing.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-emrxwf-bbdfd0af56a5ff1a8e3a4ef9d26f37d9'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"It\u2019s raining! Lessons insured?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: It\u2019s raining! Lessons insured?\" data-aria_expanded=\"Click to collapse: It\u2019s raining! Lessons insured?\">It\u2019s raining! Lessons insured?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>Yes \ud83d\ude1c<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-cnx573-70e9db0c0f83db534e9b9a0e324a7e81'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"At what age can you start surfing?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: At what age can you start surfing?\" data-aria_expanded=\"Click to collapse: At what age can you start surfing?\">At what age can you start surfing?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>From the age of 6 you can join the group (6-8 years).<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ad28xr-a560d283cce1533f20b57c1f82e06817'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"Why might lessons be cancelled?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Why might lessons be cancelled?\" data-aria_expanded=\"Click to collapse: Why might lessons be cancelled?\">Why might lessons be cancelled?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>In the event of a storm, pollution or exceptional bad weather.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-9moj4f-0f6ae01caa9d99ae76f2ded8893dfca0'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"Do you have to know how to swim to surf?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Do you have to know how to swim to surf?\" data-aria_expanded=\"Click to collapse: Do you have to know how to swim to surf?\">Do you have to know how to swim to surf?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>You don&#8217;t have to be an Olympic 400m 4-swimmer to take up surfing. Of course, aquatic fluency is a major asset. Surfing can help you overcome certain personal challenges. It&#8217;s important to note, however, that all exceptional surfers are also excellent swimmers! What&#8217;s more, the learning process takes place on the ocean&#8217;s beginners&#8217; slope, in a completely safe zone where you can touch the bottom.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-7jjuan-d3c977b0557d231e8dd8018626720377'  itemscope=\"itemscope\" itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above av-inherit-border-color'  itemprop=\"name\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"How do surf lessons work?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How do surf lessons work?\" data-aria_expanded=\"Click to collapse: How do surf lessons work?\">How do surf lessons work?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'   itemscope=\"itemscope\" itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" ><div class='toggle_content invers-color av-inherit-border-color'  itemprop=\"text\" ><p>A surf lesson begins with a welcome on the beach, where participants receive their equipment. After a warm-up, the instructor gives a brief theory session on the basics of surfing and safety rules. Students then practise the basic moves on the sand before heading out into the water. In the sea, they put the lessons into practice, receiving personalised advice from the instructor. The course concludes with a debriefing on the beach, addressing strengths and areas for improvement, followed by advice for future practice. The priority is safety, and lessons are adapted to suit everyone&#8217;s level, from beginners to more experienced surfers.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6e5klr-f861ade7c75cff5bbd04a54a4096ce58\">\n.avia-section.av-6e5klr-f861ade7c75cff5bbd04a54a4096ce58{\nbackground-repeat:no-repeat;\nbackground-image:url(https:\/\/re-surf.com\/wp-content\/uploads\/2024\/03\/footer-resurf-ecole-de-surf-2024.png);\nbackground-position:50% 0%;\nbackground-attachment:scroll;\n}\n<\/style>\n<div id='av_section_2'  class='avia-section av-6e5klr-f861ade7c75cff5bbd04a54a4096ce58 main_color avia-section-default avia-no-border-styling  avia-builder-el-12  el_after_av_one_full  avia-builder-el-last  avia-full-stretch avia-bg-style-scroll container_wrap fullsize'  data-section-bg-repeat='stretch'><div class='container 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.avia-button.av-lu8pg746-7f69920418abe2a7eb5abad53813d4cb:hover{\nbackground-color:#8e6e5f;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-lu8pg746-7f69920418abe2a7eb5abad53813d4cb .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n#top #wrap_all .avia-button.av-lu8pg746-7f69920418abe2a7eb5abad53813d4cb:hover .avia-svg-icon svg:first-child{\nfill:#ffffff;\nstroke:#ffffff;\n}\n<\/style>\n<a href='https:\/\/re-surf.com\/en\/booking\/'  class='avia-button av-lu8pg746-7f69920418abe2a7eb5abad53813d4cb avia-icon_select-yes-left-icon avia-size-large av-icon-on-hover'   aria-label=\"BOOKING\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue875' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >BOOKING<\/span><\/a>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1663","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.9 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CONTACT | R\u00c9 SURF<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/re-surf.com\/en\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CONTACT\" \/>\n<meta property=\"og:url\" content=\"https:\/\/re-surf.com\/en\/contact\/\" \/>\n<meta property=\"og:site_name\" content=\"R\u00c9 SURF\" 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